Privacy Policy

Information you give us. When you submit a quote request, use our estimate calculator, or contact us, we may collect your name, email address, phone number (including mobile), service address, and any details you provide about your property or project.

Usage data. We collect anonymized data about how visitors use our website through Google Analytics (GA4) — including pages visited, time on site, approximate location, device and browser type, and referring source. This data does not identify you personally.

Communications. If you contact us by phone, email, or text, we may keep records of those communications, along with service history and job notes, to serve you better.

We use the information we collect to:

• Respond to quote requests and service inquiries.
• Schedule, perform, and follow up on services.
• Send appointment confirmations, reminders, and service updates.
• Handle billing and payment.
• Maintain business records and service history.
• Improve our website and services using analytics data.
• Send occasional promotional communications where you have given consent — you may opt out at any time.
• Comply with legal obligations and enforce our Terms of Service.

We will not use your information for a materially different purpose without your consent.

If you provide your mobile number, you may receive text messages from Pressure Wash Boss LLC about your quote, scheduling, service updates, and follow-up.

• Message frequency varies based on your service activity.
• Message and data rates may apply depending on your carrier plan.
• Reply STOP at any time to unsubscribe from text messages.
• Reply HELP for assistance, or call (321) 310-6633.
• Consent to receive text messages is not a condition of purchase or service.
• We do not sell, rent, or share mobile phone numbers or text message opt-in information with third parties for marketing purposes.
• Mobile information will not be shared with any third party or affiliate for marketing or promotional use.

Email communications may include quotes, confirmations, service updates, and occasional promotions. You may opt out of marketing emails at any time by contacting us directly.

We do not sell, trade, or rent your personal information to third parties.

We share limited information with trusted providers who help us run our business and website, only as needed:

• Formspree — processes our contact and quote form submissions.
• Google Analytics (GA4) — anonymized website usage analytics.
• Cloudflare — website hosting, delivery, and security.
• Payment processors — where applicable, to handle payment.

We may also disclose information if required by law, court order, or government regulation, or where we believe disclosure is necessary to protect the rights, property, or safety of Pressure Wash Boss LLC, our customers, or the public.

Our website uses cookies for Google Analytics. Cookies are small files stored on your device that help us understand how the site is used. You can refuse or delete cookies in your browser settings, though some site features may not work properly if you do.

We do not use advertising cookies, cross-site tracking, or sell your data to advertisers. If that ever changes, we will update this policy.

We use reasonable measures to protect your information, and our website is served over encrypted HTTPS connections. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We keep personal information only as long as needed to provide services, honor our Satisfaction Guarantee, maintain business and tax records, resolve disputes, and meet legal obligations.

Quote requests that do not become jobs are typically kept for up to 2 years. Customer and job records are typically kept for up to 7 years to meet business and tax record-keeping requirements. You may request deletion of your information as described in Section 8, subject to those legal retention requirements.

You may:

• Access — request a copy of the personal information we hold about you.
• Correct — request correction of inaccurate or incomplete information.
• Delete — request deletion of your personal information, subject to legal retention requirements.
• Opt out — unsubscribe from marketing emails or text messages at any time.

To exercise any of these, contact us using the details below. We will respond to requests within 30 days.

Our website and services are not directed to children. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected information from a child, please contact us and we will delete it.

Our website may link to third-party websites, tools, or platforms — including Google Maps, Google Business Profile, and Google Earth. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

This Privacy Policy is governed by the laws of the State of Florida. Any dispute arising from this policy will be handled in accordance with the governing law provisions in our Terms of Service.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised date. Continuing to use our website or services after changes are posted constitutes acceptance of the updated policy.